Worker Information

How to make a claim

If you have been injured at work and would like to make a claim you should in the first instance contact your Council's return to work coordinator and ask for a claim form.

Or, complete a claim form and submit to your council's return to work coordinator.

If you need further assistance, complete the contact us form and we will contact you within 1 working day.

Further information may be found here SIRA Workers Compensation Claims and SIRA Guidelines for Claiming Workers Compensation.

How to make a complaint

We value your feedback as it provides us with the opportunity to improve our service and experience we provide to you and others.

If you would like to make a complaint, in the first instance please contact your case manager.

If your case manager is unable to resolve your complaint, and you would like the matter escalated, please complete the Complaints form and we will contact you in 1 working day.

If we are still unable to resolve your complaint, you may seek further assistance from: